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What Defines Us
Stability and Credibility built over 31 years of existence reinforced by:
- A network of talented people from diverse backgrounds, skills and experiences, who stay with the company for an average of 7-8 years,
- A diverse and up-to-date product portfolio built through partnerships with world class suppliers
- Over 20 years of expertise in handling ultrasound, CT scan and MRI equipment
Dedication to Customer Service supported by programs and resources like:
A soon-to-be 24-hour-operation call center
Technical service support
Clinical applications support
Back-up service during downtime
Improvements in our operations through continual organizational and employee development programs
SAP Enterprise Resource Planning System that enables Management to see what’s happening on the ground on a round-the-clock basis
Nurturing Relationships that go “Beyond Business”
- With every product sold, our goal is to serve our customer in the best way possible.
- The goal is not just customer satisfaction but rather customer delight as proven by a consistent overall repeat business of 70-80% annually.